Senior Operations Director

1 day ago


Vancouver, British Columbia, Canada Willowbrae Academy Full time

Job Title: Senior Operations Director - Canada Franchise Growth

 

About Us

Willowbrae Academy is a leading provider of high-quality early childhood education, dedicated to nurturing the growth and development of young minds. With a focus on creating a safe, engaging, and enriching environment, Willowbrae Academy empowers children to explore, learn, and thrive.

We are seeking an experienced Senior Operations Director to join our team in Canada. This key role will oversee the operations of our franchise locations, drive business growth, and ensure operational excellence across the region.

 

Job Description

The ideal candidate will have extensive experience in senior operations management, preferably in multi-unit or franchise-based organizations. Proven success in leading and mentoring teams, driving operational efficiency, and achieving business objectives is essential. Strong strategic planning and problem-solving skills, with a focus on process improvement and organizational growth, are also crucial for this role.

The Senior Operations Director will be responsible for overseeing the implementation of scalable systems and processes to optimize franchise operations and promote brand consistency. They will establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.

In addition, the Senior Operations Director will build strong relationships with licensing agencies, government bodies, and local communities to enhance Willowbrae Academy's reputation and influence. They will also represent the organization at industry events and community initiatives, strengthening its visibility and partnerships.

 

Required Skills and Qualifications

The successful candidate must have:

  • A bachelor's degree in business administration, management, or a related field.
  • Extensive experience in senior operations management, preferably in multi-unit or franchise-based organizations.
  • Proven success in leading and mentoring teams, driving operational efficiency, and achieving business objectives.
  • Strong strategic planning and problem-solving skills, with a focus on process improvement and organizational growth.
  • Familiarity with compliance and regulatory standards in service-oriented industries.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with franchisees, stakeholders, and government agencies.

 

Estimated Salary Range: $120,000 - $150,000 per annum, depending on experience.

 

About Willowbrae Academy

Willowbrae Academy is committed to creating an inclusive environment for all employees. We celebrate diversity and offer a competitive salary and benefits package, opportunities for professional development and career growth, and a collaborative and innovative work environment.



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