H&M Sales Associate

1 month ago


Coquitlam, British Columbia, Canada H&M Group Full time

About the Role

H&M Group is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Your Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and H&M Group's product offerings.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales and customer service goals.
  • Perform sales floor tasks, including folding, hanging, and merchandising garments, as well as unloading delivery trucks and receiving merchandise.
  • Process transactions, handle customer returns and exchanges, and maintain a high level of accuracy and attention to detail.
  • Educate customers on H&M Group's loyalty program and promote sales and promotions.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment.
  • Adhere to H&M Group's policies and procedures, including health and safety protocols and security routines.

Qualifications

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer service and maintaining a high level of product knowledge. The ideal candidate will have:

Excellent communication and interpersonal skills.A strong ability to work in a fast-paced environment and multitask.A positive and inclusive attitude, with a commitment to diversity and inclusion.A willingness to learn and adapt to new situations and challenges.A high level of accuracy and attention to detail.

Why Join H&M Group?

H&M Group is a dynamic and inclusive company that offers a range of benefits and opportunities for growth and development. As a Sales Associate, you will have the opportunity to:

Work in a fast-paced and dynamic environment, with a focus on customer service and sales.Develop your skills and knowledge, with training and development opportunities available.Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales and customer service goals.Enjoy a range of benefits, including a staff discount card and access to H&M Group's loyalty program.

Additional Information

H&M Group is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, regardless of age, disability, gender, marital status, nationality, race, religion, or sexual orientation.

Please note that this job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company's discretion.


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