Certificate Program Coordinator

3 days ago


Halifax, Nova Scotia, Canada Dalhousie University Full time
Job Summary

Dalhousie University, a leading institution in Canada and globally recognized for excellence in health administration, seeks a highly skilled Coordinator, Certificate Programs. This role will provide critical support to the School of Health Administration, ensuring the smooth operation of certificate programs.

The ideal candidate will possess excellent organizational skills, attention to detail, and a customer-focused mindset. They will work independently in a fast-paced environment, collaborating with faculty and students to achieve program success.

We offer a competitive salary, commensurate with experience, estimated at $55,000-$65,000 annually.

Key Responsibilities
  • Coordinate the registration process, track applications, and manage tuition payments and refunds.
  • Provide exceptional customer service, responding to inquiries and resolving issues efficiently.
  • Liaise with academic leads and instructors to ensure timely collection of learning materials.
  • Prepare learning resources, certificates, and honorarium payments.
  • Offer onsite support during program delivery, troubleshooting technical issues and ensuring a seamless experience.
Required Skills and Qualifications
  • Bachelor's degree in Business Administration or related field.
  • 3-5 years of experience in office administration, preferably in a post-secondary setting.
  • Proficiency in MS Office and ability to learn new software.
  • Excellent communication, problem-solving, and interpersonal skills.
Benefits

We offer a hybrid work arrangement, combining on-campus and remote work, as well as opportunities for professional growth and development.

Aware of our commitment to diversity and inclusion, we encourage applications from underrepresented groups.



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