Veterinary Assistant, Receptionist, Animal Care Professional

4 weeks ago


Port Colborne, Ontario, Canada VCA Canada Full time

Veterinary Assistant, Receptionist Job Summary

This is an exceptional opportunity for an organized, motivated, and empathetic individual to join VCA Canada as a Veterinary Assistant, Receptionist. In this dual role, you will provide exceptional client care and support to our veterinary team.

Key Responsibilities:

  • Assist veterinary staff with various tasks and treatments
  • Cultivate a warm, positive, compassionate atmosphere for our clients and patients
  • Manage email correspondence for clients, referring veterinarians, and internal office messages
  • Handle appointment scheduling, pet patient admission and discharge, and follow-up calls
  • Manage invoicing/billing, including creating estimates, obtaining pet owner confirmation, and processing payments
  • General cleanliness maintenance in reception, pet holding areas, and common spaces
  • Demonstrate willingness to learn about pet nutrition, veterinary services, and updated medical office procedures
  • Remain calm and adaptable in stressful situations
  • Take initiative and work independently

What VCA Canada Offers:

  • A caring culture of Wellness and Appreciation
  • RRSP Employer 5% Match Program – saving for your future just got easier
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development: there is room to grow here
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts
  • And extra perks like shopping discounts and cool wellness apps


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