Patient Services Representative

1 week ago


Toronto, Ontario, Canada FYidoctors Full time
About FYidoctors

We are a leading healthcare provider dedicated to delivering exceptional patient care. Our mission is to make a meaningful impact on people's lives while maintaining a positive and supportive work environment.

Salary and Benefits

We offer an attractive salary package, including excellent wages with quarterly bonuses, rapid growth opportunities, and a collaborative workplace culture.

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience and qualifications.

Job Description

As a Patient Services Specialist at FYidoctors, you will be responsible for warmly greeting patients, checking them in and out, communicating with patients via phone and email, and administering pre-testing services.

You will also manage appointment bookings, prescription printouts, and billing and payments, upholding excellent customer service standards using your charisma and problem-solving skills.

Required Skills and Qualifications

To succeed in this role, you should have:

  • Customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • Excellent customer service skills
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
Benefits

In addition to a competitive salary and benefits package, we offer ongoing training and development opportunities to help you develop your career.

This is a full-time, permanent position working up to 30-40 hours per week, Monday to Friday.



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