Customer Experience Specialist

3 weeks ago


Dartmouth, Nova Scotia, Canada Rogers Communications Full time

Retail and Sales Role Overview

We are seeking a skilled and enthusiastic retail and sales team member to join our team at Rogers Communications. As a retail and sales professional, you will play a vital role in delivering an exceptional customer experience and promoting our products and services.

Key Responsibilities

  • Enhance the retail experience in our stores by providing best-in-class service and value-added solutions to our customers
  • Promote Rogers and Fido brands, including the Rogers Mastercard
  • Engage and grow your customer base through personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses
  • Operate with a creative spirit that can adapt to an ever-changing environment while achieving sales goals

What We Offer

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and Support benefits - 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers and Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
  • A flexible schedule, including evenings and weekends (min 20 hours/week)
  • Career growth and development opportunities

Requirements

  • You are great with people and passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province


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