Senior Acute Care Therapies Service Specialist
2 weeks ago
We exist to make life-saving technology accessible for more people. Our mission is to save lives by providing innovative solutions and services.
Role OverviewSalary: $65,000 - $90,000 per year (dependent on experience)
Job DescriptionThe Senior Acute Care Therapies Service Specialist will be responsible for delivering exceptional service to our customers in the Acute Care Therapy division. This includes field repairs, responding to emergency calls, and scheduling preventive maintenance visits to meet service agreement obligations.
The role will also focus on quality service and customer satisfaction, pursuing the renewal of existing service contracts, and identifying new service contract opportunities to grow the service business.
Responsibilities- Field repairs and maintenance visits
- Respond to emergency calls and schedule appointments
- Pursue renewal of existing service contracts
- IDentify new service contract opportunities
To succeed in this role, you will need:
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong technical knowledge of acute care therapies equipment
- Proven track record of delivering exceptional customer service
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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