IT Support Professional
3 days ago
We are seeking a skilled IT Support Professional to join our team as an IT Infrastructure Specialist.
About Our FirmBVA is a dynamic and innovative company with multiple offices across Quebec. We are committed to providing exceptional service and support to our clients.
We offer a competitive salary of $55,000 to $65,000 per year, depending on experience.
Job DescriptionAs an IT Support Professional, you will be responsible for:
- Responding to user IT support requests in a timely and efficient manner;
- Analyzing troubleshooting needs and identifying solutions to resolve technical issues;
- Maintaining and upgrading IT equipment to ensure optimal performance;
- Collaborating with the IT team to manage risks, security, and downtime; and
- Providing excellent customer service to our clients.
To be successful in this role, you will need:
- Demonstrated expertise in IT infrastructure and support;
- Excellent communication and problem-solving skills;
- A strong sense of organization and time management;
- Ability to work independently and as part of a team;
- Good oral and written communication skills; and
- Familiarity with industry-standard IT tools and technologies.
We offer a comprehensive benefits package, including:
- 37.5 hours of work per week;
- A flexible schedule and reduced hours during summer months;
- Paid overtime;
- Free parking at our Lévis office;
- Sports activity allowances;
- A very active social club;
- Days off for personal reasons;
- Competitive salary and benefits package;
- Exciting challenges and opportunities for growth;
- Contagious laughter and a dynamic work environment.
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