IT Support Professional

3 days ago


Québec, Quebec, Canada Recrutement Full time

We are seeking a skilled IT Support Professional to join our team as an IT Infrastructure Specialist.

About Our Firm

BVA is a dynamic and innovative company with multiple offices across Quebec. We are committed to providing exceptional service and support to our clients.

We offer a competitive salary of $55,000 to $65,000 per year, depending on experience.

Job Description

As an IT Support Professional, you will be responsible for:

  • Responding to user IT support requests in a timely and efficient manner;
  • Analyzing troubleshooting needs and identifying solutions to resolve technical issues;
  • Maintaining and upgrading IT equipment to ensure optimal performance;
  • Collaborating with the IT team to manage risks, security, and downtime; and
  • Providing excellent customer service to our clients.
Requirements

To be successful in this role, you will need:

  • Demonstrated expertise in IT infrastructure and support;
  • Excellent communication and problem-solving skills;
  • A strong sense of organization and time management;
  • Ability to work independently and as part of a team;
  • Good oral and written communication skills; and
  • Familiarity with industry-standard IT tools and technologies.
Benefits

We offer a comprehensive benefits package, including:

  • 37.5 hours of work per week;
  • A flexible schedule and reduced hours during summer months;
  • Paid overtime;
  • Free parking at our Lévis office;
  • Sports activity allowances;
  • A very active social club;
  • Days off for personal reasons;
  • Competitive salary and benefits package;
  • Exciting challenges and opportunities for growth;
  • Contagious laughter and a dynamic work environment.


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