Retail Store Supervisor

3 days ago


Nanaimo, British Columbia, Canada Island Tires Ltd. Full time
Job Summary
Retail Store Supervisor - Team Lead

The Retail Store Supervisor - Team Lead is responsible for leading a team of sales workers in a retail store setting. This role requires strong leadership skills, the ability to motivate and train staff, and excellent communication skills.

About Island Tires Ltd.
We are a dynamic and growing company that values its employees and customers alike. Our stores provide top-notch customer service and offer a wide range of products and services.

Key Responsibilities
* Assign sales workers to duties and ensure efficient store operations* Hire and train or arrange for training of staff to meet business needs* Authorize payments by cheque and manage cash handling procedures* Order merchandise and maintain inventory levels* Authorize return of merchandise and resolve customer complaints* Establish work schedules and supervise activities of workers* Prepare reports on sales volumes, merchandising, and personnel matters* Resolve issues that may arise, including customer requests and supply shortages* Organize and maintain inventory, ensuring stockroom organization and cleanliness* Supervise and co-ordinate activities of workers, promoting a positive and productive work environment* Ensure compliance with all company policies and procedures.

Requirements
* 1 year to less than 2 years of experience in a similar role* Secondary (high) school graduation certificate required; post-secondary education an asset* Strong leadership and communication skills, with the ability to motivate and train staff* Ability to work effectively in a fast-paced environment and prioritize tasks efficiently* Excellent problem-solving and conflict resolution skills* Strong organizational and time management skills, with the ability to maintain accurate records and reports* Familiarity with inventory management and cash handling procedures.* The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.

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