Order Desk Associate

3 days ago


Brampton, Ontario, Canada Luxshi Super Market Inc. Full time
Job Summary

Luxshi Super Market Inc. is seeking a skilled Order Desk Agent to join our team. As an Order Desk Agent, you will be responsible for addressing customer complaints, arranging refunds and credits, and explaining services offered.

Key Responsibilities
  • Address customer complaints and concerns in a professional and courteous manner
  • Arrange for refunds and credits as necessary
  • Explain the type and cost of services offered to customers
  • Maintain accurate records and statistics
  • Perform general office duties, including receiving payments
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field
  • Proficiency in MS Excel and MS Word
  • Ability to work in a fast-paced environment with repetitive tasks
  • Permanent work term with 40 hours per week
  • Work language: English

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