TCS EUC Support Specialist
5 days ago
We are seeking a highly skilled and experienced EUC (End User Computing) support specialist to join our team at Tata Consultancy Services. This is an exciting opportunity to work with cutting-edge technology and provide top-notch support to our clients.
In this role, you will be responsible for troubleshooting and deploying end-user devices, including laptops, desktops, mobile applications, and more. Your expertise in client operating systems, server operating systems, and network basics will be invaluable in resolving complex issues.
As an EUC support specialist, you will also be responsible for providing excellent analytical skills to troubleshoot complex issues, managing inventory, and performing break/fix services for laptops and desktops. Additionally, you will coordinate with third-party vendors to ensure equipment and software are in good working order.
You will have the opportunity to work on various projects, including application certifications and deployment for endpoint software. Your ability to manage hard and soft break-fix services, as well as your experience with PC cycle and IMACD, will be essential in this role.
Responsibilities:- Troubleshooting and deploying end-user devices
- Expertise in client and server operating systems
- Network basics and troubleshooting
- Inventory management and break/fix services
- Application certifications and deployment
- Fluency in English and Canadian French
- Knowledge of ServiceNow, Service Management/ITIL process
- Excellent analytical skills
- Mobile device lifecycle management
- Server touch support services
The estimated salary range for this position is $85,000 - $110,000 per annum, based on industry standards and location. Please note that this is an estimate and may vary based on individual qualifications and experience.
About TCS:Tata Consultancy Services (TCS) is a leading IT services company that has been partnering with businesses worldwide for over 55 years. We offer a unique blend of consulting-led, cognitive-powered services and solutions that help our clients achieve their digital transformation goals.
Our commitment to diversity, equity, and inclusion reflects in our workforce, which is made up of talented individuals from diverse backgrounds. At TCS, we believe in fostering a culture of inclusivity and respect, where everyone feels valued and empowered to contribute their best.
If you are passionate about technology and dedicated to delivering exceptional results, we encourage you to apply for this exciting opportunity to join our team at TCS.
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