Program Success Coordinator

5 days ago


Canada Palette Skills Full time
Unlock Your Potential with Palette Skills

We are seeking a highly motivated and empathetic Program Success Coordinator to join our team at Palette Skills. As a key member of our Participant Experience Team, you will play a crucial role in supporting participants in their career transition journey.

About Us

Palette Skills is a national nonprofit organization dedicated to training Canadians for careers in growing industries. With a proven track record of success, we have created three upskilling programs that prepare individuals for in-demand jobs. Our unique approach focuses on identifying potential in applicants, rather than just relying on work experience.

Your Role
  • You will collaborate with the Participant Success Manager to design and implement participant success strategies, ensuring a seamless support experience for participants.
  • As a centralized member of the Participant Success team, you will monitor cohort progress, communicate updates to Program Managers, and contribute to meeting placement targets.
  • You will connect participants with wrap-around support services, escalating concerns as needed to ensure their successful transition.
  • In collaboration with the Programs team, you will develop intervention and accommodation plans to address participant needs.
Requirements

To succeed in this role, you must be:

  • A strong communicator with excellent written and verbal skills.
  • Able to lead conversations with empathy and tact.
  • Knowledgeable about job search strategies and best practices.
  • Detailed-oriented and able to follow documentation processes.
  • Organized and effective at managing your time independently.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of $56,000 - $60,000 per year.
  • A remote-first workplace with flexible scheduling.
  • A collaborative culture that prioritizes diversity, equity, and inclusion.
  • A comprehensive benefits package, including health, dental, and vision coverage.
How We Hire

We value creativity and self-motivation. If you're passionate about making a meaningful impact, we encourage you to apply. Our application process typically involves a phone call, a Challenge Interview, and an e-meeting with our hiring manager and People and Culture team.



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