Retail Store Operations Manager

3 weeks ago


Kingston, Ontario, Canada Shoppers Drug Mart Full time
Job Overview

We are seeking a highly skilled Retail Store Operations Manager to join our team at Shoppers Drug Mart. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, including sales, customer service, and inventory management.

Key Responsibilities:

  • Manage Sales and Customer Service Teams: Supervise and coordinate the activities of sales and customer service staff, ensuring that they are meeting sales targets and providing exceptional customer service.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring that inventory levels are accurately tracked and that stockroom organization is maintained.
  • Work Schedules and Reporting: Establish work schedules and prepare reports on sales volumes, merchandise, and personnel matters.
  • Issue Resolution: Resolve customer complaints and issues in a timely and professional manner.

Requirements:

  • Work under Pressure: Ability to work in a fast-paced environment and meet deadlines.
  • Attention to Detail: Strong organizational and time management skills.

Benefits:

  • Dental Plan: Comprehensive dental coverage.
  • Disability Benefits: Short-term and long-term disability coverage.
  • Health Care Plan: Comprehensive health coverage.
  • Free Parking: Convenient parking available on site.

Job Details:

  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.


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