Retail Store Operations Manager
3 weeks ago
We are seeking a highly skilled Retail Store Operations Manager to join our team at Shoppers Drug Mart. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, including sales, customer service, and inventory management.
Key Responsibilities:
- Manage Sales and Customer Service Teams: Supervise and coordinate the activities of sales and customer service staff, ensuring that they are meeting sales targets and providing exceptional customer service.
- Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring that inventory levels are accurately tracked and that stockroom organization is maintained.
- Work Schedules and Reporting: Establish work schedules and prepare reports on sales volumes, merchandise, and personnel matters.
- Issue Resolution: Resolve customer complaints and issues in a timely and professional manner.
Requirements:
- Work under Pressure: Ability to work in a fast-paced environment and meet deadlines.
- Attention to Detail: Strong organizational and time management skills.
Benefits:
- Dental Plan: Comprehensive dental coverage.
- Disability Benefits: Short-term and long-term disability coverage.
- Health Care Plan: Comprehensive health coverage.
- Free Parking: Convenient parking available on site.
Job Details:
- Work Term: Permanent.
- Work Language: English.
- Hours: 40 hours per week.
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