Team Lead
5 days ago
We are seeking an experienced Team Lead to join our Store Operations team at Tim Hortons. This is a fantastic opportunity for a motivated and results-driven individual to lead a diverse team and drive operational excellence in a fast-paced environment.
About the RoleAs a Team Lead, you will be responsible for empowering and leading your team to deliver exceptional guest experiences. You will promote a respectful team environment and manage team members with open communication and understanding.
You will have the knowledge, skills, and long-term vision to support the Restaurant Owner in running a successful business. Your high standards for operational excellence will enable you to plan and execute methods of increasing sales and achieving targeted costs.
Responsibilities- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons' high standards of operation.
- Manage team members with open communication and understanding, promoting a respectful team environment.
- Lead by example, demonstrating a passion for guest service and creating exceptional guest experiences.
- Develop and implement strategies to increase sales and achieve targeted costs.
- 3-5 years of quick service experience in a supervisory role.
- Practical knowledge of recruiting, training, and coaching team members.
- Demonstrated ability to lead a diverse team in a fast-paced environment.
- Strong operational experience, with a focus on quality and customer satisfaction.
- Flexible scheduling.
- Employee meal discount.
- Premium Rate of Pay.
- Fast pace work environment.
- Health Benefits available after 3-month probationary Period.
Estimated salary: $55,000 - $65,000 per year, depending on location and experience.
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