Team Lead

5 days ago


United Counties of Stormont Dundas and Glengarry, Canada Tim Hortons Full time
Job Overview

We are seeking an experienced Team Lead to join our Store Operations team at Tim Hortons. This is a fantastic opportunity for a motivated and results-driven individual to lead a diverse team and drive operational excellence in a fast-paced environment.

About the Role

As a Team Lead, you will be responsible for empowering and leading your team to deliver exceptional guest experiences. You will promote a respectful team environment and manage team members with open communication and understanding.

You will have the knowledge, skills, and long-term vision to support the Restaurant Owner in running a successful business. Your high standards for operational excellence will enable you to plan and execute methods of increasing sales and achieving targeted costs.

Responsibilities
  • Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons' high standards of operation.
  • Manage team members with open communication and understanding, promoting a respectful team environment.
  • Lead by example, demonstrating a passion for guest service and creating exceptional guest experiences.
  • Develop and implement strategies to increase sales and achieve targeted costs.
Requirements
  • 3-5 years of quick service experience in a supervisory role.
  • Practical knowledge of recruiting, training, and coaching team members.
  • Demonstrated ability to lead a diverse team in a fast-paced environment.
  • Strong operational experience, with a focus on quality and customer satisfaction.
What We Offer
  • Flexible scheduling.
  • Employee meal discount.
  • Premium Rate of Pay.
  • Fast pace work environment.
  • Health Benefits available after 3-month probationary Period.

Estimated salary: $55,000 - $65,000 per year, depending on location and experience.



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