Service Coordinator

4 weeks ago


Mount Pearl, Canada Carmichael Engineering Ingénierie Carmichael Full time
About Carmichael Engineering / Ingénierie Carmichael

We're a company that values people, innovation, and excellence. Our core values of integrity, determination, and customer satisfaction have enabled us to thrive as a thermal systems service provider for over 100 years.

As a member of the Carmichael Family, you'll have the opportunity to learn and grow with us. We empower our employees to apply their skills and knowledge to continually improve our services.

Carmichael is a place where your experience will be valued and respected. If you're looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.

Job Summary

We're seeking a Service Coordinator/Estimator to join our Newfoundland branch. This is a maternity leave replacement for 15-16 months, working onsite from Monday to Friday, 40 hours per week.

Key Responsibilities
  • Dispatch service technicians to ensure timely and efficient service delivery
  • Schedule and coordinate service repairs and preventive maintenance
  • Estimate costs for service and repair work
  • Issue work orders to technicians and purchase orders to vendors
  • Responsible for purchasing all parts, services, and equipment for scheduled maintenance and repairs
  • Coordinate daily check-in and check-out of all field technicians
Requirements
  • College or vocational study in business administration, operations, or a related field
  • Positive attitude and experience in dispatch is an asset
  • At least 2 years of experience working in a coordination role, preferably within a service company
  • HVAC experience is an asset
  • Excellent time management and organizational skills
  • Proficiency with Microsoft Office tools and ability to learn in-house computer software

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