Italian Restaurant Operations Director

1 week ago


Abbotsford, British Columbia, Canada Famoso Italian Pizzeria Full time

About the Role:


We are seeking a highly skilled and experienced Italian Restaurant Operations Director to join our team at Famoso Italian Pizzeria.


The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain our high standards of quality and customer service.



Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
  • Negotiate arrangements with suppliers for food and other essential supplies, optimizing costs without compromising quality.
  • Address customer complaints or concerns in a professional and courteous manner, providing solutions to resolve issues promptly.
  • Promote excellent customer service, building strong relationships with regulars and new customers alike.
  • Plan, organize, direct, control, and evaluate daily operations to optimize efficiency and productivity.


Supervisory Responsibilities:

The Italian Restaurant Operations Director will oversee a team of 5-10 staff members, providing guidance, training, and support to ensure they meet our high standards.



Work Conditions and Physical Capabilities:

  • Work in a fast-paced environment, managing multiple tasks simultaneously while maintaining attention to detail.
  • Work under pressure, remaining calm and composed in high-stress situations.
  • Physically demanding role, requiring standing, walking, and lifting light to moderate weights.


Personal Suitability:

  • Demonstrate efficient interpersonal skills, effective communication, and conflict resolution techniques.
  • Exhibit exceptional oral communication skills, interacting with customers, staff, and suppliers in a professional manner.
  • Display organizational skills, prioritizing tasks and managing time effectively to meet deadlines.
  • Show reliability, being punctual, dependable, and committed to delivering results.


Salary: $55,000 - $65,000 per annum (dependent on experience)

Hours: 37.5 hours per week

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