Customer Service Ambassador

1 week ago


Fredericton, New Brunswick, Canada PFS Investment Full time

We are seeking a skilled Customer Service Representative to join our team at PFS Investment. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and in-person interactions.

About the Role

This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our company. Your primary responsibility will be to respond to customer inquiries and provide assistance with financial products, account management, and service requests.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Assist clients with managing their financial accounts, including account updates, product applications, and status inquiries
  • Address customer concerns promptly, investigating and resolving issues such as payment discrepancies, transaction errors, and account changes
  • Offer guidance to clients on financial products, including life insurance, investments, loans, and savings plans
  • Foster positive relationships with clients, ensuring satisfaction and promoting long-term loyalty to our services
What We Offer

We offer a competitive salary of approximately $55,000 per year, plus a range of benefits that include medical, dental, and vision coverage, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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