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Food Service Team Lead

1 month ago

Steinbach, Manitoba, Canada Subway Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Subway. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that food and service meet quality control standards, and providing exceptional customer service.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and ensure seamless daily operations.
  • Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support as needed.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Estimate ingredient and supply requirements for meal preparation, ensuring accurate ordering and inventory management.
  • Monitor and maintain quality control standards, addressing any issues promptly and effectively.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Prepare and submit reports to management, providing insights into restaurant performance and areas for improvement.

Requirements:

  • 1 year to less than 2 years of experience in a food service environment.
  • Permanent employment with a 32-hour workweek.
  • Fluency in English as the primary language of communication.