Customer Service Director
4 weeks ago
Welcome to National Bank, a dynamic and inclusive organization where we strive to make a positive impact on people's lives. We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
Job DescriptionWe're seeking an exceptional Customer Service Director to join our team. As a leader, you'll play a crucial role in supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally.
Key Responsibilities:
- Guide and coach the team of representatives in identifying clients' financial needs
- Ensure the team promotes the Bank's products and services and refers clients to the right resource
- Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service/business development techniques after setting and following up on performance objectives and business development referrals
- Ensure the branch's operational activities are carried out efficiently
- Build loyalty by maintaining close relationships with clients and offering them quality service
We're looking for a seasoned professional with:
- College diploma and four to six years of experience, depending on position level, OR Bachelor's degree in a related field and one to six years of experience, depending on position level
- Minimum 2 years experience in personnel management and coaching
- Mutual Fund Representative (MFR) title mandatory
- Experience in business development and customer service
- Knowledge of financial products and services
As a valued member of our team, you'll enjoy:
- A competitive salary range of $85,000 - $110,000 per year, depending on experience
- A comprehensive benefits package, including health and wellness program, flexible group insurance, generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, opportunities to get involved in community initiatives, telemedicine service, and virtual sleep clinic
- A dynamic work environment and cutting-edge collaboration tools that foster a positive employee experience
- Regular feedback and ongoing communication to help you grow professionally
We're a bank that puts people first. We're committed to making a positive impact on people's lives, and we're looking for like-minded individuals to join our team. If you're passionate about customer service, leadership, and making a difference, we'd love to hear from you.
-
Customer Service Director
3 weeks ago
Sainte-Julie, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at National Bank. The ideal candidate will have a proven track record in customer service and leadership, with the ability to motivate and guide a team to achieve exceptional results.Key Responsibilities:Lead a team of customer service representatives to deliver...
-
Logistics Coordinator
1 month ago
Sainte-Julie, Quebec, Canada Fed Supply Full timeJob Title: Logistics and Customs CoordinatorFed Supply is seeking a highly skilled Logistics and Customs Coordinator to join our team. As a key member of our logistics team, you will be responsible for coordinating the logistics of shipping goods in consolidation for national and international trade shows.Key Responsibilities:Collaborate with road and air...
-
Customer Service Manager
4 weeks ago
Sainte-Julie, Quebec, Canada National Bank Full timeJob Title: Customer Service ManagerJob Summary: We are seeking a Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally.Key Responsibilities:•...
-
Customer Service Leadership Role
4 weeks ago
Sainte-Julie, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a skilled Customer Service Manager to join our team at National Bank. As a key member of our organization, you will be responsible for leading a team of representatives in providing exceptional client service and support.Key ResponsibilitiesGuide and coach the team in identifying clients' financial needs and promoting the Bank's...
-
Service Department Director
4 weeks ago
Sainte-Adèle, Quebec, Canada Desjardins Ste-Adele Marine Inc. Full timeJob Title: Service Department DirectorJob Summary:Desjardins Ste-Adele Marine Inc. is seeking a highly skilled and experienced Service Department Director to lead our team in the Sainte-Adèle region. As a key member of our management team, you will be responsible for planning, organizing, directing, controlling, and evaluating the activities of the service...
-
Customer Service Manager
1 month ago
Sainte-Julie, Quebec, Canada National Bank Full timepbJobSummary/b/ppWeareseekingahighlyskilledCustomerServiceManagertojoinourteamatNationalBank.Asakeymemberofourbranchoperations,youwillberesponsibleforleadingateamofrepresentativesinprovidingexceptionalcustomerserviceandpromotingourfinancialproductsandservices./ppbKeyResponsibilities/b/pulliGuideandcoachtheteaminidentifyingclients'financialneedsandpromotingou...
-
Service Department Director
2 weeks ago
Sainte-Adèle, Quebec, Canada Desjardins Ste-Adele Marine Inc. Full timeAbout the Role:The Director of the Service Department at Desjardins Ste-Adele Marine Inc. is responsible for leading the service department in planning, organizing, directing, controlling, and evaluating activities.Main Responsibilities:Manage staff and assign tasksAssess customer needs and resolve complaintsRequired Skills and Experience:Dynamism and...
-
Service Department Director
1 month ago
Sainte-Adèle, Quebec, Canada Desjardins Ste-Adele Marine Inc. Full timeServing the Sainte-Adèle region, Desjardins Marine is a leading company that offers new and used vehicles in the nautical and motorized sector, as well as several other accessories. With a workforce of around thirty employees, the company offers a dynamic and professional work environment.Job Summary:The Service Department Director is responsible for...
-
Customer Experience Specialist
2 weeks ago
Sainte-Julie, Quebec, Canada RONA Full timeAbout RONARONA is a leading Canadian retail chain with over 22,000 employees across Canada. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.Career OpportunitiesAt RONA, you'll find career opportunities that live up to your ambitions and be able to further...
-
Service Department Director
2 weeks ago
Sainte-Adèle, Quebec, Canada Desjardins Ste-Adele Marine Inc. Full timeFull Job DescriptionDesjardins Ste-Adele Marine Inc., a leading company in the maritime industry, seeks an experienced Service Department Director to lead its service department.About UsWe are a dynamic and professional organization serving the Sainte-Adèle region with a workforce of around thirty employees. Our mission is to provide exceptional customer...
-
Customer Service Liaison
4 weeks ago
Sainte-Catherine, Quebec, Canada Superior Propane Full timeJob OverviewWe are seeking a Customer Service Liaison to join our team at Superior Propane. As a key member of our Operations Support department, you will play a critical role in ensuring seamless service delivery to our customers.Key ResponsibilitiesProvide exceptional customer service and support to customers across various regions.Collaborate with...
-
Director of Parts Operations
3 weeks ago
Sainte-Adèle, Quebec, Canada Desjardins Ste-Adele Marine Inc. Full timeJob SummaryWe are seeking a skilled Director of Parts Operations to join our team at Desjardins Ste-Adele Marine Inc.Main ResponsibilitiesEstablish department objectives and achieve them in collaboration with your superior.Manage the annual operating budget of your department.Monitor reports and sales productivity of your department.Key...
-
Business Director
1 month ago
Sainte-Catherine, Quebec, Canada Superior Propane - QC Full timeBusiness OverviewSuperior Propane - QC is seeking a highly skilled Business Director to lead our financial operations and drive business growth. As a key member of our team, you will be responsible for interpreting data and information to enhance the financial and operational performance of the organization. Your tasks will include developing the business...
-
Service Department Leader
2 weeks ago
Sainte-Adèle, Quebec, Canada Desjardins Ste-Adele Marine Inc. Full timeLead the Service Department at Desjardins Ste-Adele Marine Inc.We are seeking an experienced leader to manage our service department. As a key member of our team, you will oversee staff and ensure excellent customer service.About the Role:The Service Department Director is responsible for planning, organizing, directing, controlling and evaluating the...
-
Sales Associate
4 weeks ago
Sainte-Julie, Quebec, Canada RONA Full timeAbout the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at RONA+. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key Responsibilities:Greet customers warmly and ensure an excellent customer...
-
Restaurant Cashier
2 weeks ago
Sainte-Julie, Quebec, Canada McDonald's Full timeAbout the Job:We are seeking a skilled Cashier to join our team at McDonald's. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a smooth dining experience for our guests.Key Responsibilities:Process customer transactions efficiently and accurately.Handle customer complaints and resolve issues in a professional...
-
Customer Service Manager
3 weeks ago
Sainte-Brigitte-de-Laval, Quebec, Canada IGA Full timeAssistant Service Managerp>Role Summary:We are looking for a skilled Assistant Service Manager to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, leading a team of service staff, and ensuring the implementation of exceptional customer service standards.Key Responsibilities:Lead a team of...
-
Department Head
1 month ago
Sainte-Julie, Quebec, Canada RONA Full timeAbout the RoleWe are seeking a highly skilled and experienced Department Manager to join our team at RONA. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our department, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesSupervise and manage a team of retail staff to...
-
Restaurant Manager
1 month ago
Sainte-Julie, Quebec, Canada McDonald's Full timeAbout the RoleWe are seeking a highly motivated and experienced Restaurant Manager to join our team at McDonald's. As a key member of our restaurant management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of quality, service, and cleanliness.Key ResponsibilitiesDevelop and implement...
-
Senior Retail Operations Manager
1 week ago
Sainte-Julie, Quebec, Canada RONA Full timeUnlock Your Leadership PotentialBecoming a Senior Retail Operations Manager at RONA is your chance to excel in a dynamic environment where you can make a real impact. With over 22,000 employees passionate about delivering exceptional customer experiences, you'll find the perfect blend of challenge and support.The ideal candidate has at least 5 years of...