Business Intelligence Analyst

2 weeks ago

Toronto, Ontario, Canada Rogers Communications Full time
About Rogers Communications

Rogers Communications is a leading Canadian communications and media company, committed to connecting Canadians through unique partnerships, our world-class network, and content that Canadians love.

Competitive Salary and Benefits

The successful candidate can expect a competitive salary of CAD $110,000 per annum, along with a comprehensive benefits package, including health and dental insurance, pension plan, RRSP, TFSA, and stock matching programs.

Job Description

We are seeking an experienced Business Intelligence Analyst to join our Revenue Assurance team. The successful candidate will be responsible for leading the development and migration of Revenue Assurance controls, reporting, and dashboards in Databricks, as well as monitoring these systems to identify revenue-related risks and recommending corrective actions.

Key Responsibilities
  • Develop and migrate Revenue Assurance controls, reporting, and dashboards in Databricks
  • Monitor Revenue Assurance controls, reporting, and dashboards to identify revenue-related risks and recommend corrective actions
  • Analyze and transform various internal and external data sets to generate actionable insights
  • Undertake self-initiated analysis to uncover opportunities or instances of revenue or cost exposure/overbilling
  • Support process automation, technical, and analytical support to operational and management teams as needed
  • Generate business cases and/or cost-benefit statements to support analysis and key findings for any revenue recovery opportunities
  • Collaborate with key internal and external stakeholders to resolve issues or identify and implement opportunities that improve operational processes when required
  • Identify opportunities to leverage advanced analytics (especially predictive) to effect better business outcomes
Requirements and Qualifications
  • Undergraduate degree from a recognized university (computer science/engineering, mathematics, business, or equivalent)
  • 2-4 years of demonstrated coding, business reporting, and analytical experience, preferably within the telecom industry
  • Experience analyzing, manipulating, transforming, and interpreting large and complex datasets (i.e., millions of rows)
  • Technical aptitude: advanced knowledge of database queries, structures, and data management principles. Python, Excel/VBA, SAS, Business Objects, and other coding will be an asset
  • Experience with one or more current BI and visualization tools such as Tableau and Power BI
  • Demonstrated knowledge of the master data lifecycle, including experience with data profiling and data quality
  • Practical experience with Software Development Lifecycle (SDLC) and ETL (extract, transform, load) processes and associated tools
  • Exceptional analytical and problem-solving skills
  • Excellent interpersonal and communication skills with the ability to work with cross-functional teams
  • Strong planning and organizational skills and ability to contribute to and support multiple projects in a high-paced performance environment
About the Role

This is a hybrid work position, requiring the selected candidate to be in the office three days per week. You can choose which days in-office work best for you.

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