Director of Client Services Operations

1 week ago


Surrey, British Columbia, Canada Government of Canada - Western Full time

Job Overview

We are seeking a skilled Director of Client Services Operations to join our team at the Government of Canada - Western.

Salary and Benefits

The estimated salary for this position is $80,000 - $110,000 per year, depending on qualifications and experience.

Job Description

The successful candidate will be responsible for allocating resources, coordinating work, establishing objectives, and representing the organization in official functions.

Required Skills and Qualifications

  • Bachelor's degree required
  • 2 years to less than 3 years of experience in operations management
  • Strong communication and leadership skills
  • Proficient in inventory control software and MS Office

Work Setting and Location

This is a full-time position that requires working on-site at our location. No remote work options are available.

Responsibilities

  1. Allocate material, human, and financial resources to implement organizational policies and programs.
  2. Authorize and organize the establishment of major departments and associated senior staff positions.
  3. Co-ordinate the work of regions, divisions, or departments.
  4. Establish objectives for the organization and formulate or approve policies and programs.
  5. Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.
  6. Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning.

Supervision and Teamwork

As a Director of Client Services Operations, you will supervise 16-20 people and work collaboratively with your team to achieve common goals.

Working Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large workload

Personal Suitability

  • Excellent oral and written communication
  • Flexibility
  • Organized
  • Team player
  • Initiative


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