Mortgage Retention Specialist

1 month ago


Hamilton, Ontario, Canada CIBC Full time
About the Role

CIBC is seeking a skilled Mortgage Retention Specialist to join our Virtual Mortgage Contact Centre team in select locations across Ontario. As a key member of our team, you will play a critical role in maximizing client retention by conducting proactive business-at-risk calls and strengthening client relationships.

Key Responsibilities:

  • Conduct proactive business-at-risk calls to identify and address client needs
  • Strengthen client relationships through effective communication and problem-solving
  • Collaborate with retail operations, sales teams, and servicing partners to ensure mortgage renewals and refinances are completed
  • Stay up-to-date on mortgage products, industry trends, and legislative changes to provide the best solutions for clients

What We Offer:

  • A competitive salary and incentive pay
  • A comprehensive benefits program, including a defined benefit pension plan and employee share purchase plan
  • A vacation offering and wellbeing support
  • Opportunities for professional growth and development through our Purpose Day program

Requirements:

  • Strong oral and written communication skills
  • Client-focused and dedicated to finding solutions and exceeding expectations
  • Skilled at analyzing problems and delivering clear, impactful insights
  • Adaptable to change and able to work independently in a virtual environment

What CIBC Offers:

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.

CIBC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.



  • Hamilton, Ontario, Canada CIBC Full time

    About this role:CIBC is seeking a skilled Virtual Mortgage Retention Specialist to join our team in Ontario. In this role, you will focus on maximizing client retention by conducting proactive business-at-risk calls and strengthening client relationships.Your key responsibilities:Conduct proactive business-at-risk calls to identify client needs and provide...


  • Hamilton, Ontario, Canada CIBC Full time

    CIBC's Commitment to Diversity and InclusionWe are proud to offer a unique opportunity for First Nations, Métis, and Inuit professionals to join our team as Virtual Mortgage Retention Specialists.About the RoleThis exciting position offers the chance to work in a virtual environment, providing exceptional client service and maximizing client retention. As a...

  • Mortgage Specialist

    1 month ago


    Hamilton, Ontario, Canada BMO Full time

    About the Role:We are seeking a highly skilled and motivated Mortgage Specialist to join our team at BMO. As a Mortgage Specialist, you will be responsible for cultivating and building relationships with a referral network to build a pipeline of new mortgage business and increase BMO's share of the home financing market.Key Responsibilities:Proactively...

  • Mortgage Advisor

    1 week ago


    Hamilton, Ontario, Canada Scotiabank Full time

    OverviewScotiabank, a leading financial institution, is seeking an experienced Mortgage Specialist to join our team. As a key player in the mortgage industry, we offer a unique opportunity for individuals to build lasting relationships with clients and drive mortgage sales.


  • Hamilton, Ontario, Canada BMO Full time

    BMO Mortgage Specialist Role We are seeking a skilled Mortgage Specialist to join our team at BMO. In this role, you will cultivate and manage relationships with a referral network to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Key Responsibilities: Proactively contacts referral and origination sources...

  • Mortgage Advisor

    1 month ago


    Hamilton, Ontario, Canada Scotiabank Full time

    Job Purpose:We are seeking a passionate and results-driven Home Financing Advisor to join our team. In this role, you will leverage your expertise in banking, influencing, trust development, and client experience to build strong relationships, provide expert mortgage advice, and drive mortgage sales.Key Responsibilities:Build lasting relationships with...


  • Hamilton, Ontario, Canada Scotiabank Full time

    At Scotiabank, we are seeking a highly motivated and results-driven Mortgage Specialist to join our team. In this role, you will have the opportunity to leverage your expertise in banking, influencing, trust development, and client experience to build strong relationships, provide expert mortgage advice, and drive mortgage sales. With a commission-based...


  • Hamilton, Ontario, Canada BMO Full time

    About the Role:We are seeking a highly skilled Home Lending Specialist to join our team at BMO. This is an exciting opportunity for a motivated and results-driven individual to capitalize on their passion for real estate lending and sales.Job Summary:As a Home Lending Specialist, you will play a key role in building relationships with clients, identifying...


  • Hamilton, Ontario, Canada McMaster University Full time

    **Job Title:** Student Development and Wellness Specialist **About the Role:McMaster University's Faculty of Health Sciences is seeking a skilled Student Development and Wellness Specialist to join our team. As a member of our interdisciplinary Centre, you will play a key role in promoting student development, success, and retention by providing...


  • Hamilton, Ontario, Canada Staffing In Motion Full time

    About the RoleStaffing In Motion is seeking a highly skilled Global Portfolio Specialist to join our team. In this exciting home-based sales role, you will be responsible for closing leads of high net worth clients who have already expressed interest in investing with our firm.The ideal candidate will have a strong track record of success in sales and...


  • Hamilton, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full time

    About UsDUCA Financial Services Credit Union Ltd. is a vibrant and exciting financial institution that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer.We exist to help people, businesses, and communities achieve more, be more, and do more with their money and lives.Our...


  • Hamilton, Ontario, Canada BeWell Health Centres Full time

    About BeWell Health CentresBeWell Health Centres is a leading provider of comprehensive psychological wellness services in the GTA. Our team of industry-leading clinicians and entrepreneurs is dedicated to delivering exceptional patient care and creating a positive work environment.Job SummaryWe are seeking a highly skilled and experienced Operations and...


  • Hamilton, Ontario, Canada Aitchison School of Canada Inc. Full time

    Job DescriptionWe are seeking a Learning Support Specialist to join our team at Aitchison College of Technology & Health Sciences Inc. This is a permanent position, working 40 hours per week.The ideal candidate will have a secondary (high) school graduation certificate and less than 1 year of experience in a related field.You will be responsible for...


  • Hamilton, Ontario, Canada Hamilton Health Sciences Full time

    Job SummaryThe Cardiovascular Perfusion Specialist is a critical member of the surgical team at Hamilton Health Sciences, working collaboratively to provide best patient care.Company OverviewHamilton Health Sciences is the regional centre of excellence in cardiovascular and stroke care, home to several key regional referral programs including burns,...


  • Hamilton, Ontario, Canada CB Canada Full time

    Are you skilled in conducting financial modeling, measuring performance and forecasting results? Do you have strong communication skills to advise management on resource allocation?This role is an excellent opportunity for a Financial Planning Specialist at CB Canada. Located in the Stoney Creek, Ontario area, this permanent employment position involves...


  • Hamilton, Ontario, Canada Just Sales Jobs Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Specialist to join our team at Just Sales Jobs. As a Sales Specialist, you will play a key role in developing and executing sales strategies to achieve revenue growth and expand our client base.Key Responsibilities:Identify and pursue new business opportunities through prospecting,...


  • Hamilton, Ontario, Canada Hamilton Health Sciences Full time

    Job SummaryThe Perfusionist plays a critical role in the multi-disciplinary surgical team at Hamilton Health Sciences, working collaboratively to provide best patient care.Key ResponsibilitiesOperate the heart-lung machine and electronic monitoring equipment associated with open heart and cardiovascular surgery.Support the Provincial ECMO program, consisting...


  • Hamilton, Ontario, Canada Big Brothers Big Sisters, Serving Grand Erie, Halton and Hamilton Full time

    Job Description:Fund Development Specialist is a key role at Big Brothers Big Sisters, Serving Grand Erie, Halton and Hamilton. As Fund Development Specialist, you will be responsible for overseeing fund development and executing comprehensive fundraising strategies to drive revenue growth and elevate the organization's presence in the community.The ideal...


  • Hamilton, Ontario, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a Vestis company, has been a leading provider of uniforms and related products to over 300,000 customers across North America for over 95 years.The RoleWe are seeking a driven and influential Facilities Sales Specialist to join our rapidly growing outside sales team. As a key member of our team, you will be...


  • Hamilton, Ontario, Canada Hamilton Health Sciences Full time

    Unit SummaryHamilton Health Sciences is a leading centre of excellence in cardiovascular and stroke care, with a regional centre of excellence in Hamilton General Hospital.Our cardiac surgery program is the largest adult cardiac surgical centre in Ontario, performing complex structural heart reconstructions, thoracic aortic aneurysm repairs, and minimally...