Inventory Control Specialist

4 weeks ago


Montreal, Quebec, Canada Metro Supply Chain Full time

Returns Processing Coordinator

At Metro Supply Chain, we are seeking a skilled Returns Processing Coordinator to join our team. As a key member of our warehouse operations, you will be responsible for ensuring the smooth processing of returns and maintaining accurate inventory records.

Responsibilities:

  • Investigate and resolve inventory discrepancies in a timely and efficient manner.
  • Maintain a well-organized filing system to ensure easy access to important documents.
  • Provide exceptional customer service by responding promptly to client inquiries and reporting feedback to management.
  • Liaise between the warehouse and customers to ensure seamless communication and resolution of issues.
  • Verify inventory counts against automated records to ensure accuracy.
  • Investigate and report variances to management to ensure prompt resolution.
  • Perform regular cycle counts to maintain inventory accuracy.
  • Conduct incidental audits of orders and receipts to preserve the integrity of our Warehouse Management System.
  • Coordinate and participate in scheduled physical inventories to ensure accurate inventory levels.
  • Assist management with space utilization and availability to optimize warehouse efficiency.
  • Process damaged inventory and participate in month-end cut-off procedures.
  • Communicate directly with clients on a daily basis and provide required reports.

    Requirements:

    • Minimum of two years of previous inventory coordinating experience, preferably in a warehouse environment.
    • Minimum two years of hands-on experience in inventory control using a Warehouse Management System, preferably Red Prairie (RP).
    • Clamp experience is an asset.

    Competencies:

    • Customer Centricity
    • Fostering Culture
    • Collaboration
    • Problem Solving & Decision Making
    • Managing Through Change
    • Developing Self & Others
    • Planning & Results Orientation
    • Communication
    • Always Improving Mindset
    • Business & Financial Savvy

    Education:

    • Completion of secondary school is preferred.

    Health & Safety:

    • Follow the Occupational Health and Safety Act, including Safety, Violence, and Harassment laws.
    • Work in a healthy and safe manner following Metro's policies and procedures.
    • Always wear required Personal Protective Equipment (PPE).
    • Report any hazards you find in the workplace to your supervisor.
    • Must not use or operate equipment in a manner that would endanger yourself or others.


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