Claims Support Associate

1 week ago


Mississauga, Ontario, Canada Intact Financial Corporation Full time

We are seeking a Claims Support Associate to join our Claims Operations team at Intact Financial Corporation. As a key member of our team, you will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance claims.

Job Summary

This role is ideal for an organized and detail-oriented individual who can effectively manage multiple priorities and responsibilities. You will work closely with our claims adjusters and other stakeholders to ensure seamless claim processing and resolution.

Key Responsibilities
  • Manage file storage and retrieval process for closed files.
  • Provide various administrative support such as photocopying, scanning, etc.
  • Open new claims and assign appropriate claims adjusters.
  • Process, coordinate, sort and distribute incoming correspondence.
  • Identify process improvements to management.
  • Collaborate with various COE's and Finance.
Requirements
  • High School or College Diploma including business/administration training or any combination of equivalent education and experience.
  • Minimum of 1 year of work experience.
  • Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
  • Effective communications skills with an emphasis on customer service.
  • Strong computer skills of with standard office applications including strong data entry skills.
  • No Canadian work experience required however must be eligible to work in Canada.
What We Offer
  • A competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.


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