Data Analytics Lead
1 week ago
We are seeking an experienced Data Analytics Lead to join our Service Assurance team at Zortech Solutions. This is a remote opportunity based in Canada.
Key Responsibilities:- Lead the data analytics practice within the Service Assurance PMO, focusing on commercial managed services performance analysis and optimization.
- Design and implement data visualization solutions using Google Looker, Tableau Dashboard, and MS Power BI.
- Develop predictive models for service performance optimization.
- Develop volume forecasting models against tactical automation delivery.
- Create automated reporting solutions for operational KPIs.
- Provide actionable insights to improve service delivery metrics.
- Lead the establishment of data governance practices.
- Serve as the technical SME for data-related initiatives.
- Master's degree in Data Science, Computer Science, Statistics, or related field.
- 5+ years of experience in data science and analytics.
- Proven expertise in Python, R, or similar programming languages, SQL, and database management.
- GCP infrastructure and tools, Microsoft Fabric, Power BI, and data visualization tools.
- Statistical analysis and machine learning algorithms.
- Experience with telecommunications data analysis preferred.
The estimated salary for this role is $120,000 - $180,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
About Zortech SolutionsZortech Solutions is a leading provider of commercial managed services, delivering high-quality IT solutions to clients across North America. Our team of experts is dedicated to providing exceptional service and support to our clients.
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