Customer Service Associate
2 weeks ago
**Job Title:** Customer Service Associate - Sales Floor
**About the Role:
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Associate - Sales Floor at Shell Gas Station. In this role, you will be responsible for providing exceptional customer service, operating cash registers, processing payments, and maintaining a clean and safe working environment.
**Key Responsibilities:
- Operate cash registers efficiently and accurately process customer transactions
- Process money, cheques, and credit/debit card payments in a secure and efficient manner
- Scan items and tabulate total payment for goods or services required
- Receive payment from customers and reconcile daily/shift payments received with total sales
- Provide excellent customer service by greeting customers, answering their queries, and resolving any issues promptly
- Ensure a clean and safe working environment by following health and safety guidelines
**What We Offer:
We offer a competitive salary of $40,000 per year, based on 40 hours of work per week, plus opportunities for growth and development in a dynamic and supportive work environment.
**Requirements:
To be successful in this role, you must have:
- No degree, certificate, or diploma is required, but we will provide training to ensure your success
- Able to work in a fast-paced environment and multitask effectively
- Strong communication and interpersonal skills to provide excellent customer service
- Able to maintain confidentiality and handle sensitive information discreetly
**Why Work with Us?
We value diversity and inclusion and are committed to creating a welcoming work environment for all employees. We also offer support for newcomers and refugees, including foreign credential recognition and cultural competency training.
**Work Environment:
This is a permanent, full-time position with 40 hours of work per week. The work language is English, and the work term is indefinite.
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