Customer Service Associate

2 weeks ago


Toronto, Ontario, Canada Shell Gas Station Full time

**Job Title:** Customer Service Associate - Sales Floor

 

**About the Role:

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Associate - Sales Floor at Shell Gas Station. In this role, you will be responsible for providing exceptional customer service, operating cash registers, processing payments, and maintaining a clean and safe working environment.

 

**Key Responsibilities:

  • Operate cash registers efficiently and accurately process customer transactions
  • Process money, cheques, and credit/debit card payments in a secure and efficient manner
  • Scan items and tabulate total payment for goods or services required
  • Receive payment from customers and reconcile daily/shift payments received with total sales
  • Provide excellent customer service by greeting customers, answering their queries, and resolving any issues promptly
  • Ensure a clean and safe working environment by following health and safety guidelines

 

**What We Offer:

We offer a competitive salary of $40,000 per year, based on 40 hours of work per week, plus opportunities for growth and development in a dynamic and supportive work environment.

 

**Requirements:

To be successful in this role, you must have:

  • No degree, certificate, or diploma is required, but we will provide training to ensure your success
  • Able to work in a fast-paced environment and multitask effectively
  • Strong communication and interpersonal skills to provide excellent customer service
  • Able to maintain confidentiality and handle sensitive information discreetly

 

**Why Work with Us?

We value diversity and inclusion and are committed to creating a welcoming work environment for all employees. We also offer support for newcomers and refugees, including foreign credential recognition and cultural competency training.

 

**Work Environment:

This is a permanent, full-time position with 40 hours of work per week. The work language is English, and the work term is indefinite.



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