Quality Assurance Manager

1 month ago

London, Ontario, Canada Chick-fil-A Full time
Quality Supervisor Job Description

At Chick-fil-A, we are seeking a highly motivated and detail-oriented Quality Supervisor to join our team. As a Quality Supervisor, you will be responsible for overseeing and championing growth and continuous development within kitchen operations, ensuring consistent high-quality, craveable food and service that exceeds Chick-fil-A quality requirements.

Key Responsibilities:

  • Perform self-assessments for quality and daily safety assessments twice daily.
  • Coach all kitchen leaders and team members on speed, attention to detail, cleanliness, and food safety.
  • Manage effective and efficient inventory and ordering.
  • Ensure proper receiving and accounting of inventory end-of-month counts and input.
  • Maintain accurate transfer logs.
  • Schedule boards, prep, and receiving and setting up daily.
  • Lead daily kitchen team huddles and one-on-one coaching sessions.
  • Align daily kitchen practices with business vision and annual thematic goal.
  • Improve profitability by lowering food gap.

Requirements:

  • High School Diploma and equivalent.
  • Food Handler Certification.
  • Self-motivated, adaptable, and a consistent high performer.
  • Excellent project and time management skills.
  • Strategic thinker, goal-oriented, tech savvy, and results-oriented.
  • Ability to stand for long periods of time, with the ability to manage repetitive motions and actions throughout shifts.
  • Strong communication and interpersonal skills, passionate about building professional relationships with guests and employees.
  • Demonstrates care by stewarding a culture to contribute, and has a sincere desire to serve others.
  • Accurate, meticulously detail-oriented, and keenly observant.
  • Follows direction precisely with a positive attitude.
  • Punctual, dependable, and demonstrates sound judgment.
  • Maintains professional hygiene and appearance.
  • Open to new ideas and change.

Chick-fil-A of Wharncliffe & Wonderland welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

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