Tattoo Studio Operations Manager

4 weeks ago


Kelowna, British Columbia, Canada Inkroom Tattoo Studio Inc Full time

Job Title: Tattoo Studio Operations Manager

Job Summary: We are seeking a highly skilled and experienced Tattoo Studio Operations Manager to join our team at Inkroom Tattoo Studio Inc. The successful candidate will be responsible for overseeing the daily operations of our studio, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Direct and control daily operations, including managing staff and resources.
  • Evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Plan and organize daily operations, including scheduling and assigning tasks to staff.
  • Establish or implement policies and procedures for staff, including training and development programs.
  • Plan and control budget and inventory, ensuring that the studio is operating within budget and that all necessary supplies are available.
  • Hire, train, and supervise staff, including providing feedback and coaching to ensure that they are meeting their job requirements.
  • Address customers' complaints or concerns, providing excellent customer service and ensuring that all issues are resolved promptly.
  • Design traditional tattoos, using Adobe Illustrator and other design software.
  • Schedule and assign duties of housekeeping staff, ensuring that the studio is clean and well-maintained.
  • Schedule and confirm appointments, ensuring that all clients are seen on time and that their appointments are managed efficiently.
  • Recommend personnel actions, including hiring and promotions, to ensure that the studio is staffed with the best talent.
  • Prepare payroll, ensuring that all staff are paid accurately and on time.
  • Prepare marketing plans, including social media and advertising campaigns, to promote the studio and attract new clients.
  • Manage routine office functions, including reception, telephone, and booking appointments.
  • Maintain inventory of supplies, ensuring that all necessary materials are available.
  • Complete sales transactions, including handling cash and credit card payments.
  • Plan, organize, direct, control, and evaluate daily operations, ensuring that the studio is running smoothly and efficiently.

Requirements:

  • 5-10 years of experience in a management role, preferably in a tattoo studio or similar environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, clients, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Valid driver's license and own vehicle, with a clean driving record.
  • Ability to work a flexible schedule, including evenings and weekends, as needed.

What We Offer:

  • A competitive salary and benefits package, including health care plan and free parking.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • The chance to work with a talented team of artists and staff, and to contribute to the success of a growing business.


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