Customer Service Representative

4 days ago

Fredericton, New Brunswick, Canada Stitch It Full time
Stitch It is a leading provider of alterations services to large retailers in the fashion industry. We are situated in most major malls, offering a fun and fast-paced work environment.

About the Role:

We are seeking a confident and experienced Fit Expert (Customer Service) to work with our team. The successful candidate will be responsible for ensuring customers receive high-quality alterations that fit, feel, and look great.

Key Responsibilities:

  • To fit customers to ensure their alterations fit, feel, and make customers look great by honoring the Company's promise of delivering quality alterations.
  • Prepare and perform basic clothing alterations, including sewing.
  • Follow established standards for customer service, problem resolution, and handle customer complaints.

What We Offer:

We are looking for individuals who are passionate about delivering exceptional customer service, have a love for fashion, and possess a strong desire to work and grow within our company. As a member of our team, you will enjoy a flexible work schedule and continuous training and support.

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