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Fitness Operations Manager

1 month ago

Windsor, Ontario, Canada Crunch Fitness Canada Full time
About the Role:

The Manager in Training at Crunch Fitness Canada plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This position requires the desire to learn how to motivate and lead a team, coupled with a commitment to continuous employee training and development.

Key Responsibilities:
  • Foster a welcoming, friendly, and warm environment for all members
  • Source, interview, and hire team members, establishing strong, cohesive teams
  • Support the team, set weekly schedules, and assign responsibilities to ensure smooth operations
  • Oversee and maintain training standards, coaching and developing team members to enhance sales performance
  • Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives
  • Ensure timely resolution of member concerns as retention is a key priority
  • Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded
  • Maintain a clean facility with equipment operating at optimal levels
  • Support employee payroll and scheduling, ensuring adequate staffing levels at all times
  • Possess a comprehensive understanding of all offerings, amenities, and equipment utilization
  • Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations
  • Monitor club inventory and ensure timely restocking

About You:

We are looking for a new or recent graduate from a fitness and health promotion or business program and ready to work. You should be passionate or interested in the business of fitness, have service-oriented management experience, an ownership mentality, and a growth mindset.