Service Technician

20 hours ago

Whitby, Canada ABB Full time
Service Technician

A challenging opportunity has arisen for a skilled Service Technician to join our team at ABB. As a key member of our Service department, you will be responsible for executing service work in accordance with ABB standard processes, quality standards, and safety guidelines.

Key Responsibilities:
  • Provide exceptional customer service by repairing customer devices in a timely and professional manner.
  • Email customers with status updates and quotes for returned devices.
  • Work with a wide variety of electronic and microcomputer devices used to measure flow, temperature, and chemical composition of water.
  • Use electrical and electronic testing devices to inspect and test instrument and system operation and diagnose potential faults.
  • Maintain accurate and thorough records of customer interactions, claims, and resolutions for reporting and analysis purposes.
  • Communicate effectively with customers, breaking down complex details into easy-to-understand instructions.
  • Ability to work independently, efficiently, and effectively.
  • Exceed customer expectations by understanding and anticipating current and potential needs.
Requirements:
  • 2 or more years of experience in Electronics/Electromechanical technician/technology.
  • Proven ability to read circuit diagrams and mechanical drawings.
  • Knowledge of fluid dynamics.
  • Strong problem-solving skills.
  • Advanced level ability to interact and communicate information to varying levels within the organization.
  • Advanced level of ability to use Microsoft Office 365 products.
  • Exceptional attention to detail.
  • Ability to travel in Canada and out of the country.
  • Valid Passport and Drivers License.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

AABB is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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