Order Management Specialist
6 days ago
We are seeking a skilled Order Management Representative to join our team at Blackline Safety. This is an exciting opportunity for a detail-oriented and organized individual to ensure timely and accurate processing of orders.
Responsibilities- Process product sales orders accurately according to established standards
- Liaise with Regional Sales Managers, Client Success team, Production & Shipping teams, and Distributors & Customers
- Resolve concerns for internal and external customers in a professional manner
- Provide proactive, prompt, and professional information to customers via phone calls and emails
- Serve as an example of professionalism and high standards
- Support the Client Success team in renewing service plans for existing customers
- Meet customer care goals and service levels for exceptional customer experience
- Possess 2-3 years of experience in supply chain and/or order processing or related industry
- Strong business acumen and understanding of credit card payment processing through automated systems
- Experience with CRM systems and advanced verbal and written business communication skills
- Demonstrate technical capacity to understand products and assist in accurate and timely processing of orders
- Computer literate with Microsoft Office, Google Drive, SharePoint, MS Teams, and Outlook
- Organized, detail-oriented, and able to multi-task in a fast-paced environment
- Team player who offers solutions and ideas to continually improve the business
- Proactive approach to customer issues and outgoing, courteous attitude
The estimated salary for this position is $55,000 - $65,000 per annum, based on location and experience. This figure is inclusive of any additional benefits or bonuses that may be offered by the company.
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Order Management Coordinator
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Calgary, Alberta, Canada Blackline Safety Full timeJob Title: Order Management RepresentativeJob Summary:Blackline Safety is seeking an Order Management Representative to join our team. As an Order Management Representative, you will be responsible for managing orders from inception to completion, ensuring timely and accurate processing. Your attention to detail and organizational skills will play a key role...
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