Restaurant Operations Manager

1 week ago


Red Deer, Alberta, Canada Menchies Full time
Job Description

This role is responsible for overseeing daily restaurant operations and leading a team of staff to ensure efficient service delivery.

Key Responsibilities:
  1. Direct and control daily restaurant operations, ensuring seamless customer experience and high-quality food production.
  2. Evaluate daily operations, identifying areas for improvement and implementing strategies to increase efficiency and productivity.
  3. Plan and organize daily menus, inventory, and supplies to meet customer demand and minimize waste.
  4. Manage staff performance, providing coaching and feedback to ensure team members are meeting job expectations and contributing to the success of the restaurant.
  5. Develop and implement marketing strategies to drive sales and increase brand awareness.
  6. Plan budgets and monitor revenues and expenses, maintaining accurate financial records and reporting on key performance indicators.
  7. Determine staffing requirements based on business needs and maintain adequate staff levels to ensure smooth operation.
  8. Resolve issues that may arise, including customer complaints, supply shortages, and equipment malfunctions.
  9. Recruit, hire, and supervise staff, ensuring a skilled and motivated team that reflects the company's values and mission.
  10. Oversee payroll administration, ensuring timely and accurate payment of employees' wages and benefits.
  11. Conduct performance reviews, providing regular feedback and coaching to help team members improve their skills and advance in their careers.
Requirements

To be successful in this role, you will need:

  • At least 2 years of experience in a supervisory or management position in a fast-paced environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve exceptional results.
  • Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Able to work under pressure and make quick decisions in a fast-paced environment.
  • A degree in Hospitality Management or related field would be an asset.
Benefits

This role offers a competitive salary range of $50,000 - $65,000 per year, depending on experience. In addition to a base salary, employees are eligible for:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time-off policy, including vacation days and holidays.
  • The opportunity to work in a dynamic and growing company with a commitment to innovation and excellence.


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