Customer Service Representative

3 weeks ago

Surrey, British Columbia, Canada FAS Consulting Group Ltd Full time
About FAS Consulting Group Ltd

FAS Consulting Group Ltd is a dynamic company that values its employees and customers alike. We strive to create a welcoming work environment where everyone can thrive.


Job Summary

We are seeking an experienced Customer Service Representative - Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing excellent customer service, processing transactions efficiently, and maintaining a clean and organized store environment.


Responsibilities
  • Provide exceptional customer service by responding promptly to customer inquiries, resolving issues, and making recommendations on products and services.
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and returns.
  • Maintain a clean and organized store environment by restocking shelves, folding merchandise, and adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve sales targets, promote products, and drive business growth.
  • Participate in visual merchandising initiatives to ensure the store looks appealing and inviting to customers.

Requirements
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.

What We Offer
  • A competitive salary range of $45,000 - $55,000 per year, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A fun and supportive work environment with opportunities for advancement.

Why Work with Us?

We believe in creating a workplace culture that values diversity, equity, and inclusion. Our company has implemented accessible and inclusive recruitment policies to accommodate candidates with disabilities. Additionally, we provide awareness training to employees to create a welcoming work environment for people from diverse backgrounds, including newcomers, refugees, and Indigenous workers.

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