Accounts Receivable Representative

4 weeks ago

St John's, Newfoundland and Labrador, Canada Randstad Canada Full time

Are you looking to launch your career with a top 5 bank in Canada? If so, this is an excellent opportunity for you.

This position is a 12-month contract with a hybrid role (2 days onsite). You will be responsible for handling internal inbound calls regarding billing and payment inquiries from the Sales and Service Team. Calls often require troubleshooting by evaluating payment history and reviewing online invoices.

The team processes all payments, refunds, and collections. Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters, and outbound calls to customers to reschedule payments. Refunds or credits to clients may be system issued or by cheque.

You will also be responsible for retrieving, completing, and tracking all daily work activities. To be successful in this role, you must have excellent communication skills (written and verbal), attention to detail, flexibility, and the ability to handle difficult conversations.

Able to communicate with clients (written and verbal communication skills)
Able to handle difficult conversations
Attention to detail – verifying amounts for clients
Flexible – open to change
Time management

We are committed to fostering a workforce reflective of all peoples of Canada. We believe that diversity and inclusion are essential to our success and are dedicated to creating a workplace where everyone has full participation free from any barriers.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees. We support their accessibility and accommodation needs throughout the employment lifecycle.

Based on industry standards, we estimate the salary range for this position to be between $45,000 and $65,000 per year, depending on experience.

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