Store Operations Manager
4 weeks ago
About the Role:
The ideal candidate will possess a passion for streetwear and sneaker culture, with a minimum of 2 years of retail experience. They will be responsible for supervising, training, and coaching sales associates to deliver an elevated customer experience.
Key Responsibilities:
- Ensure the team is delivering excellent customer service through coaching and motivating the team.
- Maintain high levels of product knowledge and stay up-to-date on current and upcoming product trends.
- Train and grow a team focused on delivering outrageous experiences to our community.
- Generate business results and achieve key KPIs.
- Act as a partner between customers, sales associates, and store leadership.
Requirements:
- Minimum 2 years of retail experience.
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training, and coaching sales associates.
- Confident and comfortable engaging customers to deliver an elevated experience.
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