Store Operations Manager

4 weeks ago


Montreal, Quebec, Canada Accoravillage Full time

About the Role:

The ideal candidate will possess a passion for streetwear and sneaker culture, with a minimum of 2 years of retail experience. They will be responsible for supervising, training, and coaching sales associates to deliver an elevated customer experience.

Key Responsibilities:

  • Ensure the team is delivering excellent customer service through coaching and motivating the team.
  • Maintain high levels of product knowledge and stay up-to-date on current and upcoming product trends.
  • Train and grow a team focused on delivering outrageous experiences to our community.
  • Generate business results and achieve key KPIs.
  • Act as a partner between customers, sales associates, and store leadership.

Requirements:

  • Minimum 2 years of retail experience.
  • Passionate and knowledgeable about streetwear and sneaker culture.
  • Experience supervising, training, and coaching sales associates.
  • Confident and comfortable engaging customers to deliver an elevated experience.


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