Key Holder

3 weeks ago


Ottawa, Ontario, Canada Estée Lauder Companies Full time
Key Holder - Store Manager Assistant

We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of our store. As a Key Holder, you will be responsible for leading by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

You will also be responsible for carrying out essential start and end of day cash reconciliation, as well as opening and closing the store on a rota basis. If you have previous retail experience and are looking for your first supervisory role, this is an excellent opportunity to develop your skills and advance your career with a leading beauty company.

Key Responsibilities:

  • Provide inspirational, authentic, and personalized customer service
  • Lead by example and model behaviors for the sales team
  • Carry out start and end of day cash reconciliation
  • Open and close the store on a rota basis
  • Support the Store Manager and Assistant Manager in ensuring the smooth operation of the store

Requirements:

  • Proven retail experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching and mentoring others, is desirable
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
  • Previous experience with retail point-of-sale software

What We Offer:

  • Competitive hourly rate ($16.85 - $28.30)
  • Opportunity to develop your skills and advance your career with a leading beauty company
  • Progressive career opportunities and outstanding training and development
  • Competitive benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time

We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.


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