Academic Support Specialist

1 week ago


Scarborough Village, Ontario, Canada Trillium Med Village Full time

We are seeking a highly organized and detail-oriented individual to manage our Learning Management System (LMS) and student-instructor portal, facilitate effective communication, and oversee bookkeeping responsibilities. This role ensures smooth daily operations by supporting both administrative and financial tasks within the organization.

Key Responsibilities
  • LMS & Student/Instructor Portal Management:
    • Set up, manage, and maintain the LMS for various programs.
    • Enroll students and instructors in the appropriate courses.
    • Ensure instructional materials are properly uploaded, organized, and accessible within the LMS.
    • Provide technical support to students and instructors for LMS-related issues.
    • Monitor student progress and participation, generating reports as needed.
  • Communication Management:
    • Serve as the primary point of contact for student and instructor inquiries.
    • Manage email communications, announcements, and updates through the portal.
    • Coordinate scheduling for classes, exams, and other key events.
    • Support instructors in managing course calendars, deadlines, and grading.
  • Bookkeeping:
    • Record and maintain accurate financial transactions in QuickBooks.
    • Process invoices, payments, and refunds for tuition, course materials, and other expenses.
    • Reconcile bank statements and prepare financial reports.
    • Assist with budgeting and financial planning.
    • Ensure compliance with financial regulations and internal policies.
  • General Administrative Tasks:
    • Maintain accurate student and instructor records.
    • Support program evaluations by collecting and analyzing feedback.
    • Manage office supplies and ensure the smooth operation of administrative tools.


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