Sales Operations Manager
4 weeks ago
Job Summary
StandardAero is seeking a highly skilled Sales Operations Manager - Large Fans to join our Airlines & Fleets Sales and Marketing team. This role will play a key part in supporting the sales, marketing, and customer programs teams in terms of customer relationship management, sales tracking, and operations planning.
Main Responsibilities
- Develop and execute a CRM strategy to drive sales growth and customer engagement.
- Lead the integration of Salesforce systems across the organization, ensuring seamless data capture and reporting.
- Provide regular sales and customer demand reports to leadership and facilities management.
- Ensure data accuracy and integrity within Salesforce, scrubbing data as required and policing menu item lists.
- Support user requests for data, including targeted marketing campaigns and strategic planning.
- Plan for and maintain the currency of the database, coordinating with IT and third-party vendors as needed.
- Coordinate with other divisions to ensure StandardAero secures the best value for its investment in Salesforce.
Requirements
- Minimum 10 years of experience in a relevant sales operation/CRM role, with delivered and sustainable results.
- Strong business and financial acumen, with the ability to collaborate and contribute to the success of the total business model.
- Thorough knowledge of Salesforce, preferably including administrative level usage.
- Strong planning, organizational, analytical, leadership, interpersonal, decision-making, oral, and written communication skills.
- A strong background in customer engagement and/or support.
- A confident and articulate communicator capable of inspiring strong collaboration in an organization.
Reporting
The position reports to the Vice President - Marketing within StandardAero's Airlines & Fleets Sales and Marketing team.
Benefits
- Health and dental coverage
- Company pension
- Paid sick and vacation time
- Bonus opportunities
- Short and long-term disability
- Life and AD&D insurance
- Learning and training opportunities
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