Restaurant General Manager

3 weeks ago


Digby, Canada Tim Hortons's Full time
About the Role

We are seeking a highly skilled Restaurant General Manager to oversee daily operations at one of our locations. The ideal candidate will have a strong background in managing fast-paced environments and leading high-performing teams.

Key Responsibilities
  • Determine service offerings and implement operational procedures to drive sales and customer satisfaction.
  • Manage cash and complete balance sheets, cash reports, and related forms to ensure accurate financial tracking.
  • Conduct performance reviews to identify areas for improvement and provide feedback to team members.
  • Cost products and services to optimize profitability and negotiate arrangements with suppliers.
  • Maintain inventory levels and organize storage facilities to minimize waste and maximize efficiency.
  • Ensure compliance with health and safety regulations and maintain a safe working environment.
  • Negotiate with suppliers to secure the best deals on food and other supplies.
  • Participate in marketing initiatives and implementation to promote the restaurant and attract new customers.
  • Address customer complaints and concerns promptly and professionally.
  • Provide exceptional customer service to build loyalty and drive repeat business.
  • Plan, organize, direct, control, and evaluate daily operations to achieve sales targets and improve overall performance.
Requirements
  • 5-10 years of experience in restaurant management, preferably with Tim Hortons or similar establishments.
  • Strong leadership skills and ability to motivate team members to achieve goals.
  • Excellent communication and interpersonal skills to build relationships with customers, suppliers, and staff.
  • Ability to work under pressure, meet deadlines, and manage multiple priorities simultaneously.
  • Physical stamina to stand for extended periods and perform tasks that require lifting and bending.
  • High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset.
Working Conditions

The successful candidate will be expected to work in a fast-paced environment with tight deadlines, repetitive tasks, and physically demanding conditions. They must be able to maintain attention to detail, prioritize tasks effectively, and adapt to changing situations quickly.

Compensation and Benefits

We offer a competitive salary range of $60,000 - $90,000 per year, depending on experience, as well as benefits including medical, dental, and vision coverage, and access to employee discounts and perks.



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