Retail Operations Manager
1 week ago
We are seeking an experienced Retail Store Supervisor to join our team at Dik's Market House.
Job SummaryThe successful candidate will be responsible for supervising a team of sales staff, managing inventory, and maintaining a high level of customer service. This is a permanent, full-time position working 40 hours per week.
Key Responsibilities- Supervise and mentor a team of up to 4 sales staff members to ensure they are meeting performance expectations.
- Assign duties and responsibilities to team members to maximize efficiency and productivity.
- Authorize returns and exchanges of merchandise as necessary.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Prepare detailed reports on sales volumes, merchandising, and personnel matters.
- Resolve customer complaints and issues in a professional and timely manner.
- Manage cash handling procedures to minimize loss and ensure accuracy.
- Secondary (high) school graduation certificate.
- At least 1 year of experience in a retail environment.
- Permanent, full-time position.
- Working hours: 40 hours per week.
- Work Language: English.
We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience.
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