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Financial Service Representative

1 month ago

Bathurst, New Brunswick, Canada goeasy Ltd. Full time

At goeasy Ltd., we're seeking a skilled Financial Service Representative to join our team. As a key member of our sales team, you'll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

With a focus on customer satisfaction and financial education, you'll work closely with customers to understand their financial goals and provide personalized solutions to help them achieve success. Your excellent communication skills and ability to build rapport with customers will be essential in driving sales and increasing customer satisfaction.

Key Responsibilities:

  • Generate sales and manage overdue accounts through direct engagement with customers
  • Help customers build their credit through monthly payments
  • Provide personalized solutions to customers based on their financial goals
  • Work closely with customers to understand their financial needs and provide education on financial products
  • Capitalize on financial cross-sales and add-on products
  • Communicate the terms and conditions of our financial products
  • Review and evaluate prospective loans through financial analysis and other risk assessments
  • Manage collections activities for all past due financial accounts

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to build rapport with customers and provide personalized solutions
  • Fluently bilingual in both French and English
  • Compassionate and operate with integrity on every sale
  • Ability to pass background checks (criminal, employment, and credit)

Why goeasy?

We offer a comprehensive benefits and perks package, including financial incentives, health and lifestyle benefits, and recognition opportunities. Our company culture values employee growth and development, with opportunities for leadership development and internal promotions.