Dedicated Quality Assurance Specialist for Personal Lines

3 weeks ago


Mississauga, Ontario, Canada CAA Club Group Full time
Job Description

Company Overview:

The CAA Club Group is a leading provider of insurance and travel services in Canada. As a Dedicated Quality Assurance Specialist for Personal Lines, you will play a critical role in ensuring the high quality of our products and services.

Salary: $80,000 - $110,000 per year

Job Responsibilities:

  • Oversee processes and procedures related to data reporting and analysis
  • Participate in testing, audits, and documentation of processes and procedures
  • Identify trends in IBC data quality and provide recommendations for process improvements
  • Update and maintain documentation for RSP procedures
  • Work collaboratively with internal and external customers on RSP and IBC reporting and procedures
  • Act as a backup to the team on system issues and third-party rating engines

Requirements:

  • 5-7 years of experience in Personal Lines Underwriting
  • College or university education in a related field
  • CIP, FCIP, or CRM designation (pursuing or completed)

What's In It For You:

  • Competitive total compensation and benefits package
  • Annual shared success program based on performance
  • Annual merit increases based on performance
  • DC Pension Plan with a matching contribution component
  • Complimentary CAA Membership


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