Restaurant Operations Manager

4 weeks ago


Kawartha Lakes, Canada Tim Hortons Full time
Job Description:

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for leading a group of food service counter attendants and food preparers in a fast-paced environment.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they meet quality control standards.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as estimate ingredient and supplies required for meal preparation.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Operations Management: Establish methods to meet work schedules, maintain records of stock, repairs, sales, and wastage, and ensure that food and service meet quality control standards.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years in a similar role.
  • Skills: Client focus, efficient interpersonal skills, dependability, reliability, ability to multitask, and a client-centric approach.
What We Offer:
  • Competitive Salary: $45,000 - $55,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, as well as a generous retirement plan.
  • Opportunities for Advancement: Career advancement opportunities within the company, with potential for promotion to senior roles.
About Us:

Tim Hortons is a leading quick-service restaurant chain with a rich history and a commitment to excellence. We are dedicated to providing high-quality products and exceptional customer service in a fast-paced environment.



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