Visionary Quality and Safety Leader

1 week ago


Calgary, Alberta, Canada Eagle Copters Full time

About the Role:

We are seeking an exceptional Visionary Quality and Safety Leader to join our team at Eagle Copters Ltd. as a key member of our leadership group.

This is a highly rewarding opportunity for an experienced professional to take on a senior leadership role, overseeing the development, implementation, and monitoring of our quality and safety systems across all business units.

Salary: $120,000 - $180,000 per year

About Us:

Eagle Copters Ltd. is a privately owned company with over 40 years of experience in the helicopter industry. We pride ourselves on providing leading helicopter solutions to customers worldwide, specializing in fleet management, sales, leasing, completions, product development, engineering, and MRO services.

Responsibilities:

  1. Lead the Quality and Safety Team: As our Visionary Quality and Safety Leader, you will be responsible for managing our Quality and Safety teams throughout our business divisions.
  2. Ensure Compliance: You will ensure that our company complies with all relevant regulatory and legal requirements.
  3. Develop Operational Strategies: You will deliver operational strategies to improve efficiency and support our continued growth.
  4. Oversight of Quality and Safety Systems: You will oversee and be accountable for our Quality and Safety systems, including accreditations and related processes such as TCCA AMO Certification, TCCA Manufacturing Approval, and Foreign MPM Supplements.
  5. Controlled Goods Program Registration: You will oversee and be accountable for our Controlled Goods Program registration.
  6. Quality Policy, Standards, Processes, and Procedures: You will develop, administer, and enforce our Quality Policy, Standards, Processes, and Procedures.
  7. Occupational Health and Safety Policy, Standards, and Procedures: You will develop, administer, and enforce our Occupational Health and Safety Policy, Standards, and Procedures.
  8. Safety Management System (SMS): You will develop, implement, and administer a comprehensive SMS.
  9. AS9100 Accredited Quality Management System (QMS): You will develop, implement, and administer an AS9100 Accredited QMS.
  10. Continuous Improvement: You will foster a continuous improvement philosophy and practices for the above systems.
  11. Enforcement, Non-Conformance, Audit, and Surveillance Programs: You will enforce, administer, and monitor Enforcement, Non-Conformance, Audit, and Surveillance programs for the above systems.
  12. Quality and Safety IT Resources: You will select and implement Quality and Safety IT resources (i.e., required software applications/databases).
  13. Service Difficulty Reporting Activities: You will be accountable for Service Difficulty Reporting activities in accordance with regulatory requirements.
  14. MRO Work and Documentation: You will oversee MRO work and documentation as related to aircraft Quality Assurance.
  15. Quality and Safety Training Programs: You will be accountable for Quality and Safety Training programs for all required Eagle staff.
  16. Liaison with Department or Business Unit Supervisors, Managers, Directors, and Executive: You will liaison with department or business unit supervisors, managers, directors, and executive to provide necessary support to ensure the integrity of the Quality and Safety Systems.
  17. Metrics Generation and Publishing: You will generate and publish metrics related to Quality and Safety.
  18. Periodic Reporting: You will periodically report on Quality, Safety, and the suitability and effectiveness of Eagle's related systems to senior management and executive.
  19. Regulatory Requirements Proficiency: You will maintain proficiency with respect to the latest regulatory requirements and guidance.
  20. TCCA CARAC Process Participation: You will participate in the TCCA CARAC process.
  21. Mentorship: You will mentor direct reports and less-experienced colleagues.
  22. Travel: You will travel both domestically and internationally to Eagle business units, partners, vendors, etc., as required.

Required Skills and Qualifications:

  1. Education: Bachelor's degree in Quality Management, Engineering, or a related program, or equivalent combination of education and experience.
  2. Experience: Minimum of 10 years of related experience in a Quality Assurance/Safety role.
  3. Leadership Experience: Minimum of 5 years' experience leading effective teams.
  4. QMS and Safety Metrics Experience: Experience in QMS and Safety metrics.
  5. AS9100 or ISO9001 Experience: Experience with AS9100 or ISO9001.
  6. Audits and Corrective Action Plans Experience: Experience with Audits and Corrective Action Plans.
  7. Computer Skills: Excellent computer skills relating to Microsoft Office, ERP, and Quality-related software suites.
  8. Communication Skills: Excellent verbal and written communication skills.
  9. Attitude: A positive and proactive attitude related to the support and improvement of Eagle Quality and Safety systems.
  10. Interpersonal Skills: Excellent interpersonal skills and ability to build and maintain effective working relationships.

Premium Consideration:

  • Canadian Aviation Regulations 561, 571, and 573 Experience: Experience with Canadian Aviation Regulations 561, 571, and 573 and equivalent foreign requirements.
  • Safety Management Systems (SMS) Experience: Experience with Safety Management Systems (SMS) for Maintenance and Manufacturing organizations.
  • Part 27 or 29 Helicopter MRO and/or AMO Experience: Part 27 or 29 Helicopter MRO and/or AMO experience.
  • General Aviation Aircraft MRO and/or AMO Experience: General aviation aircraft MRO and/or AMO experience.
  • TCCA or Equivalent Approved Manufacturer Experience: TCCA or equivalent Approved Manufacturer experience.
  • Statistical Techniques and Data Analysis Knowledge: Knowledge of statistical techniques and data analysis.
  • Certified Quality Manager or Engineer Accreditation: Accreditation as a Certified Quality Manager or Engineer.
  • Contemporary Safety Management Systems Training: Contemporary training in Safety Management Systems.

Why Choose Eagle Copters?

We believe that everyone should enjoy their job and workplace. We strive to ensure our workplace is respectful, safe, and great to be in. Eagle values cooperation, accountability, and dependability.

Eagle recognizes industry experience and bases wages on prior experience and qualifications.

The Eagle benefit package includes health, dental, vision care, paramedical coverage, a healthcare spending account, travel medical insurance, life insurance, AD&D, short-term and long-term disability, paid sick/personal days, and a group RRSP program with company-matched contributions.

We hold employee appreciation and social events throughout the year and ongoing learning and development programs.



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