Quality Assurance and Technical Leadership

4 days ago


Mississauga, Ontario, Canada Subaru Canada Inc Full time
Job Overview

We are seeking an experienced Automotive Quality and Performance Manager to join our team at Subaru Canada Inc.

Job Description

The successful candidate will be responsible for:

  • Monitoring and investigating product quality concerns, reporting findings through Subaru Corporation's Technical Reporting System (TR), and implementing corrective actions to improve product reliability and durability.
  • Providing strategic leadership, coaching, and mentoring to dealership personnel in After Sales to achieve mutual objectives.
  • Conducting regular Dealer visits to discuss Field and Product Concerns, provide assistance with Technical Helpline files, and evaluate Special Tool Inventory and accessibility.
  • Investigating product quality concerns and reporting confirmed concerns through Subaru Corporation's (SBR) Technical Reporting System (TR).
  • Facilitating Quick Response Activity (QRA) and other Quality issues investigations in conjunction with Subaru Corporation (SBR) and affiliates.
Requirements and Qualifications

The ideal candidate will have:

  • A strong background in automotive diagnostics and technical skills.
  • Excellent communication, interpersonal, and presentation skills.
  • Proven ability to negotiate and resolve owner concerns consistent with corporate policies & procedures.
  • Strong PC skills (Microsoft applications including Word, Excel, and PowerPoint).
Benefits and Compensation

We offer a competitive salary range of $80,000 - $110,000 per year, based on experience, as well as a comprehensive benefits package, including medical, dental, and vision coverage, and a 401(k) matching program.



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