Supply Chain Operations Specialist
7 days ago
About Brenlo Custom Wood Mouldings & Doors
Brenlo Custom Wood Mouldings & Doors is a leading provider of premium wood moulding, renowned for its dedication to quality and commitment to sustainable practices. With over 30 years of experience, we have built a reputation in the industry for being passionate about quality and supporting the health of forests, wildlife habitats, and ecosystems.
Job Summary
We are seeking a highly organized and customer-focused Logistics Coordinator to join our team. As a key member of our supply chain operations, you will be responsible for ensuring the timely and accurate delivery of orders to our customers. This role requires strong organizational skills, attention to detail, and excellent communication skills.
Key Responsibilities:
- Schedule and manage delivery orders to ensure timely and accurate delivery to customers.
- Direct the flow of order picking to ensure priorities are met and customer inquiries are handled promptly.
- Monitor performance and accuracy of orders being loaded for delivery.
- Reconcile any issues with the delivery of orders with customers.
- Manage back-orders and communicate with customers regarding delivery status.
- Ensure that delivery paperwork is complete, accurate, and entered into the system.
- Assist customers and other staff in resolving distribution issues.
Requirements:
- Customer Service Skills: able to reconcile problems with customer deliveries and understand how delivery problems negatively impact customer relations.
- Organizational skills: able to prioritize deliver orders team, respond to customer inquiries, and resolve in a satisfactory manner.
- Interpersonal skills: works respectfully with staff to direct their work and provide constructive performance feedback.
- Communication Skills: provides timely and satisfactory responses to staff and customer inquiries.
- Attention to detail: accuracy and planning skills to schedule best delivery schedule and for the drivers.
- Administrative Skills: maintain accurate delivery records for the department and monitor and report necessary changes to inventory.
Estimated Salary Range: $60,000 - $80,000 per year
Why Join Us?
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. At Brenlo, we value diversity and encourage individuals from all backgrounds to apply. We are an equal opportunities employer and welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and individuals of any sexual orientation or gender identity.
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