Assistant Manager

2 days ago


Welland, Ontario, Canada Dairy Queen Grill and Chill Full time
Job Title: Assistant Manager

We are seeking an experienced and motivated Assistant Manager to join our team at Dairy Queen Grill and Chill. As an Assistant Manager, you will play a key role in the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are supported and empowered to succeed.

Key Responsibilities:
  • Manage staff and assign duties to ensure efficient operation of the restaurant
  • Determine merchandise and services to be sold, including menu items and promotions
  • Determine staffing requirements and schedule staff accordingly
  • Resolve issues that may arise, including customer complaints and supply shortages
  • Conduct performance reviews and provide feedback to team members
  • Supervise office and volunteer staff
  • Plan, organize, direct, control, and evaluate daily operations
Requirements:
  • 3-4 years of experience in a restaurant or retail environment
  • Proven track record of leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; Bachelor's degree preferred
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities

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