Hospitality Operations Manager
4 weeks ago
The 101 Brewhouse & Distillery is a dynamic and fast-paced work environment that requires exceptional leadership to ensure seamless operations. As a Hospitality Operations Manager, you will play a pivotal role in maintaining high-quality service standards, managing staff, and driving sales growth.
Job SummaryWe are seeking an experienced and skilled Hospitality Operations Manager to oversee the daily operations of our food service establishment. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and a passion for delivering exceptional customer experiences.
Key Responsibilities:- Sales and Revenue Growth: Develop and implement strategies to drive sales growth, increase revenue, and improve profitability.
- Staff Management: Recruit, train, and manage a team of staff to deliver exceptional customer experiences, maintain high-quality service standards, and promote a positive work environment.
- Operations: Oversee daily operations, including inventory management, supply ordering, and maintenance of kitchen and food service areas.
- Customer Service: Foster a culture of excellent customer service, address customer complaints, and provide solutions to resolve issues.
- Leadership Experience: Proven track record of leadership experience in a hospitality or food service environment.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with staff, customers, and suppliers.
- Problem-Solving Skills: Strong problem-solving skills to resolve conflicts, manage stress, and make sound decisions.
- Attention to Detail: High level of attention to detail to maintain high-quality service standards, manage inventory, and ensure compliance with health and safety regulations.
- Competitive Salary: $60,000 - $70,000 per annum, depending on experience.
- Benefits Package: Comprehensive benefits package, including health care plan, paid time off, and professional development opportunities.
- Growth Opportunities: Opportunity to grow and develop your career in a dynamic and fast-paced work environment.
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