Claims Assistant

1 month ago


Toronto, Ontario, Canada BFL Canada Full time

Claims Assistant Role Overview

We are seeking a highly organized and detail-oriented Claims Assistant to join our team in Toronto. As a Claims Assistant, you will play a critical role in supporting our lawyers, underwriters, and adjusters in managing claims efficiently.

Key Responsibilities

  • Set up new claims by determining the appropriate policy and prepare the notice of loss, open the claim with the appropriate underwriters and report the claim within one hour of receipt.
  • Generate a report of claim histories for producers and the marketing team as needed.
  • Correspond/communicate with the insured regarding the status of their claim.
  • Correspond/communicate with adjusters and examiners regarding the status of claims and reserves.
  • Maintain relevant information accurately via EPIC/LEO document filing software.
  • Write letters to the insured and send checks.
  • Request or process various payments.
  • Transmit all required claims information to appropriate individuals.
  • File new claims in numerical and alphabetical order.
  • Prepare monthly slips, when required
  • Prepare email as required

Requirements

  • 0-2 years of experience in the Insurance Industry is an asset.
  • Ability to work well individually, in a group setting and in collaboration with other members of the organization.
  • Attention to detail and meticulousness.
  • Strong verbal and written communication skills.
  • Good knowledge of the MS Office Suite (Excel, Outlook, and Word)
  • Strong analytical and problem-solving skills.
  • Effective time management and organizational skills.
  • Understanding of Lloyd's criteria (an asset).

About BFL Canada

BFL Canada is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. Our employees have free rein to demonstrate their creativity, leadership, and entrepreneurial skills since we believe in each one of them. BFL Canada is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.

Our Toronto office is located in the heart of the Financial District, offering a dynamic and collaborative work environment. We welcome and encourage applications from people with diverse abilities and are committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all.


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